Important Leak Adjustment Ackowledgement
NOTE: Leak Adjustment Requests require either a plumber’s bill or receipt for the parts that were purchased to fix the leak. An adjustment is not allowed for the following:
o Water hoses or faucets left on by a customer or other parties unless a Police Report is provided.
o Irrigation systems
o Leaking or running toilets
o Leaking faucets.
o Leaks resulting in billed usage during leak event(s) of 5,000 gallons or less in comparison to the customer’s average usage.
Click the button below to acknowledge the statement above and access the Adjustment Form.