Important Leak Adjustment Ackowledgement

NOTE: Leak Adjustment Requests require either a plumber’s bill or receipt for the parts that were purchased to fix the leak. An adjustment is not allowed for the following:  

Water hoses or faucets left on by a customer or other parties unless a Police Report is provided.
Irrigation systems
Leaking or running toilets
Leaking faucets.
Leaks resulting in billed usage during leak event(s) of 5,000 gallons or less in comparison to the customer’s average usage.

Click the button below to acknowledge the statement above and access the Adjustment Form.