top of page
Calm Sea

Existing Customer Forms

Customer service forms for existing customer billing services are available below. Please contact us if you have any questions regarding the information. 

​

SGWASA accepts cash, checks, cashier's checks, credit card, or debit card payments via our administrative office at 415 Central Avenue, Suite B in Butner, NC 27509.

E-Notary Documents
Online Bill Payments
Current Utility Rates
Back of Utility Bill

FAQs  |  Portal Setup Instructions

Authorized Account Access Form

Please select and complete this form to grant someone other than you, access to the information on your account

Notarized Authorization Draft

Form to be completed if you want to have your monthly water bill debited from your bank account when the customer CAN NOT come into the office and show identification

Draft Authorization

Form to be completed if you want to have your monthly water bill debited from your bank account

Draft Termination

Form for Customer to stop draft payments

Public Records Request Form
Leak Adjustment Request Form

Form to be used when requesting a water usage leak adjustment

Special Customer Services Request Form

Form to be used when requesting special fee-based services such as:

  • Meter Report

  • Meter Re-Read

  • Multiple Trip to Connect/Disconnect Meter

  • Temporary Disconnection of Service

  • Reinstallation of Water Meter

  • Other 

Pool Fill Adjustment Request Form
bottom of page