Portal Instructions

SGWASA provides an enhanced customer service portal that allows customers to create a profile offering view usage, billing statements, and payment history for all accounts. Registered customers can make online payments and access copies of previous or current bills.

There is no fee to use the customer profile portal; however, a convenience fee is charged for online bill payments. This fee is assessed by the online payment provider. SGWASA does not receive any portion of the fee and does not determine the fee amount.

Customers are encouraged to create a customer profile even if they do not use online pay options.
Creating a profile allows you to view your account activity, go paperless, and get notifications.
Customers with multiple accounts, can now add all the accounts to their profile to manage all their accounts under a single login profile.

Portal Instructions

There is no fee to use the customer profile portal; however, a convenience fee is charged for online bill payments. This fee is assessed by the online payment provider. SGWASA does not receive any portion of the fee and does not determine the fee amount.

Customers are encouraged to create a customer profile even if they do not use online pay options.

Creating a profile allows you to view your account activity, go paperless, and get notifications.

Customers with multiple accounts, can now add all the accounts to their profile to manage all their accounts under a single login profile.

Bills on the portal are normally available in the portal several days before you receive your paper bill in the mail.

Create Customer Profile

Using QuickPay

Payment Portal