Billing System Upgrade

Notice a $0.01 - $0.03 balance remaining on your April bill? This nominal amount will carry over to May with no fees or disruption.

Welcome to SGWASA's Utility Billing Support Page, your dedicated hub for navigating the Authority's upgraded billing system powered by Tyler Technologies.

This page has been designed to make the software transition seamless, while equipping customers with the resources needed to manage and access utility billing services.

Access Harris System

Available until 4/23/2025

Payment Feature	Welcome Center	Payment Portal	Bank Draft	Bank Bill Pay	Dropbox	Pay By Phone
ACH Payment (Bank Draft)	Yes	Yes	Yes	Yes	No	No
Usage Comparison	Yes	Yes	Yes	No	No	No
eBilling (Email Billing)	No	Yes	No	No	No	No
One Time (Postdated) Scheduled Payment	No	Yes	No	No	No	No
Recurring Scheduled Payment	No	Yes	No	No	No	No
AutoPay	No	Yes	Yes	Yes	No	No
Customer Service Interaction	Yes	No	No	No	No	No
Cash Payment	Yes	No	No	No	No	No
Check or Cashier's Check Payment to Avoid 3.7% Credit and Debit Card Fee Assessed by Merchant	Yes	No	No	No	Yes	No
24-Hour Availability	No	Yes	No	No	No	Yes
EasyPay (No Login)	No	Yes	No	No	No	No

Please Note: A 3.70% processing fee will be assessed on all credit and debit card transactions, including those made at the Welcome Center, with the new billing system upgrade. This fee is charged by the merchant service provider and is not collected or retained by SGWASA.