Leak Adjustment Information

In the event of a leak that causes a utility bill to soar, SGWASA may be able to assist with offsetting the overage. Customers may submit a Leak Adjustment Request form. The form requires either a plumber’s bill or receipt for the parts that were purchased to fix the leak. 

​

​

An adjustment is not allowed for the following: 

​

• Water hoses or faucets left on by a customer or other parties, unless a Police Report is provided.

• Irrigation systems

• Leaking or running toilets

• Leaking faucets.

• Water only accounts

• Leaks resulting in billed usage during leak event(s) of 5,000 gallons or less in comparison to the customer’s average usage.

​

Click the button below to acknowledge the statement above and access the Adjustment Form.