New Customers
SGWASA offers several options for customers to manage utility service processes. Customers that are comfortable with uploading the required verification documents may complete service applications forms online.
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Do you need assistance or have account questions? Contact our customer support team Monday through Friday from 8:30 am to 4:30 pm at (919) 575-3367 or via email at customerservice@sgwasa.org.
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New Registration Requirements
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Notarized Applications are required if you do not have an appointment.
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Be prepared to submit a copy of your photo ID and social security card or tax ID number; if you are unable to provide this information, a $300 deposit will required.
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Renters must submit a copy of their signed lease agreement.
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A check, money order, or personal check is required for deposit and application fees, Normal deposits are $150 and the application fee is $15.
