Committed to Community
- sgwasa
- Mar 26
- 2 min read
Updated: Apr 9
The South Granville Water & Sewer Authority (SGWASA) is dedicated to providing the community with quality water and sanitary sewer services, both of which are essential to the ongoing health and infrastructure of Granville County.
SGWASA believes in the importance of communication and collaboration between the Authority and the public. SGWASA’s communication methods are designed to meet the needs of our community as a utility service provider. Unlike platforms focused on news or trending social topics. SGWASA is committed to providing factual, relevant information related to water and sewer services, operational updates, and community engagement.
View SGWASA's Strategic Plan and understand the mission and purpose behind operations at the South Granville Water & Sewer Authority.
MAKE SGWASA YOUR FIRST STOP FOR:
Water Quality and Testing Details
Ensuring that the water supply meets or exceeds all required safety and quality standards, while regularly testing and treating water to maintain the highest levels of safety for the community. Meeting all necessary regulatory standards and sharing important water quality information with the public through regular reports and updates.
Water & Sewer Customer Support
Our team strives to provide consistent and reliable customer service interactions, processing service requests, and supporting the customer service experience.
Financial Servicing Updates
The Customer Service Department ensures that water rates and fees are managed responsibly to cover the costs of maintaining and improving services, while planning for long-term sustainability.
Emergency Response and Crisis Communications
Developing plans to respond to emergencies and unexpected situations, ensuring that the community is well-supported in times of need.
Public Communication and Education
Keeping the community informed about water quality, service updates, and conservation efforts, and engaging in outreach to share important information.
Issued 3/26/25 by the South Granville Water and Sewer Authority
Krystle Lee, PIO/Board Secretary/Webmaster
(919) 575-3367
Photo Credit: Dio Hasbi Saniskoro
